If you are like us, you use tools to help your day. One of the tools we use is JIRA. We have found that there are some challenges with using this tool, mainly not being able to find solid instructions for how to restrict user access on a specific JIRA project.
One of the common challenges with JIRA is being able to setup projects so that only a specific user or select group can see that project. For example, setting up a project that only a customer can see (afterall you dont want your customer seeing EVERYTHING that you have going on). The other scenario is a new hire, or a subcontractor, these are all situations where you would want to limit the access a JIRA user has.
We have struggled just like you to find simple directions to restrict JIRA OnDemand access. Finally, here you are, step by step instructions for how to limit a user to only be able to view and/or interact with one specific JIRA project:
Create the new user:
settings < user mgmt. < users < create user < after you created user and get to the users screen, remove that user from any groups that may have by default been added
Create a new group:
settings < user mgmt. < groups < create groups < enter group name < click ADD next to members < add the new user you just created
at this point, make sure you go back to https://YOURCOMPANYNAME.atlassian.net/ to proceed (get rid of the /admin/users to the url)
Create new permission scheme:
settings < Issues < Permission Schemes < at bottom of page, Add Permission Scheme < Entername of scheme < click add
Assign rights to permission scheme:
settings < Issues < Permission Schemes < click name of scheme you just created < next pg click grant permissions < multi-select permissions you want for this user < click group radial button and select the group you just created < click add
Add login permission to new group:
settings < system < global permissions < bottom of page < permission drop down select “JIRA Users” < group drop down select the group you just created (this will allow your new user/group of users to login)
Change permissions for project in question:
settings < project < select project name < midway down on right under permissions click the existing blue scheme name < actions < use different scheme < select the new permission scheme you setup < click associate