Is your business struggling to collaborate, communicate or connect with customers? A custom web app design may be just the ticket to meet those challenges.

When looking to save your company money, one place that’s often hugely overlooked is in a company’s daily workflows. What do I mean by workflow? Anytime an employee must go through a finite process to achieve a given result, they’ve just established a workflow. Updating a batch of customer data, communicating with clients, even fulfilling an order, all involve very specific workflows. How many of your company’s workflows would you guess are both inefficient and errorprone? My guess is way too many.

Part of our job at KnockMedia is to help our clients realize what they actually need given the request that they’ve come to us with. During the definition phase of the process, where we help to architect an exact solution to the client’s problem, one of the question’s often posed is, “what is your workflow like now?” The response is usually something along the lines of, “well, let’s see, right now when someone calls in, we just open this spreadsheet called ‘new orders’, and enter it there. Then we tell this guy we have a new order and so he checks the spreadsheet to get updates, and then he deletes that line when he’s done”. Sound familiar?

Oftentimes, people have gone years with an inefficient process that’s led to countless errors and an incalculable loss of revenue. What they don’t realize is that it is now both cost-effective, and easy, to get many of your daily processes automated with a custom web app.

Web apps are simply applications that live on a server and communicate with one or more services or data sources to manipulate data in some way. Tasks like updating clients during an outage (via e-mail, text or phone), building a robust fulfillment service or performing customer data updates automatically are all tasks that can easily be performed with a web app. Many times the services that are available to purchase off the shelf are built for a very general audience and are not customizable to the way your business works. With a custom web app, you can have an application built specifically for your use case. The costs may even be lower than you think.

The tools for building web apps today are much more efficient and powerful than even those available a few years ago. There has never been a better time to have someone take look at your company’s workflows and find out how much more efficient and cost-effective your employees can be every day. A customized web app can help you with a paperless office, an e-commerce online store or even a membership site!

The possibilities are endless. Contact KnockMedia to help you create the best web app design for your business needs.